Frequently Asked Questions
Q? – What are the benefits of purchasing a Farm Share?
A – Purchasing and participating in a Farm Share program gives you convenient access to locally grown, nutrient rich, farm-fresh vegetables and select fruits. You receive a broad assortment of tasty, seasonal produce for you to enjoy or the opportunity to try new vegetables. Farm Share participation ensures you are buying local and keeping money spent on produce in the area. And they provide you peace of mind in knowing your farmer and where your USDA certified organic produce is grown.
Q? – When does the Farm Share season start and when does it conclude?
A – Typically Farm Shares start delivering in early May and run for 22 weeks so it concludes in October. This timing is highly dependent on the weather and can shift slightly either earlier or later based on the Spring growing season.
Q? – Can someone still join if the Farm Share program if the season has already begun?
A – Yes, but available shares are limited since planning for the season (seed purchases, growing plants and staffing needs) are based on the number of sign ups prior to the start of the planting. Please contact us prior to confirm availability. Pricing is pro-rated based on date of joining.
Q? - Can I cancel my Farm Share (CSA) at any time?
A –A Farm Share is a season-long commitment between the farmer and consumer. During the season, Sustainable Harvest Farm will do our very best to ensure your complete satisfaction. You can choose to cancel your membership at any time by emailing or calling us and we will end your weekly deliveries, however, our standard policy is not to offer a refund. Your payment commitment has gone to purchase seeds and supplies; secure labor; and ensure we have the required equipment to support your 22-week CSA (Farm Share) subscription. In rare circumstances we have made exceptions, please contact us if you are considering cancelling your membership.
Q? - What size Farm Share is best for me?
A – Based on Farm Share customer insights, we typically recommend the following sizes based on household size and eating preferences.
Small Veggie Share - Weekly produce for 1-2 people
Regular Veggie Share - Weekly produce for family of 3-4
X Large Veggie Share - Weekly produce for family of 5+ or a primarily vegetarian family
Q? - What will I get in my weekly Farm Share (CSA)?
Every week you will get a nice variety of farm-fresh produce that is in season. For a listing of the nearly 40 different types of vegetables and select fruits grown at Sustainable Harvest Farm and when they are in season, please click here.
Q? - What should I do regarding my Farm Share if I’m going to be away on vacation?
A – Within your profile, you can select to “hold” your share for that week. The system does not automatically release it the next week so you need to go back into the system and select “release hold” and pick a new date for delivery of that previously held share. Or, you can ask a friend or relative to pick up your share for you that week and let them enjoy some healthy delicious eating!
Q? - Can I have a friend pick up my Farm Share for me?
A – Yes you can. And, you can add your friend into your profile so they too can customize the share for that week. We just ask that you make sure your friend picks up the right share. Each share is individually labeled with the name of the Farm Share member and contains their customized selections.
Q? – How is the Farm Share (CSA) program offered by Sustainable Harvest Farm different than others?
A – We strive to offer you the highest quality of farm-fresh, certified organic vegetables and select fruit. Beyond the produce, we also try to be extremely customer centric in making our Farm Share program flexible, customizable and convenient for you. We are driven to provide the produce you want, when you want it and where you want to pick it up! Healthy eating should be easy! And we back it with a 100% satisfaction guarantee.
Q? – Is there information available to help with the preparation and storage; and recipe ideas for the vegetables coming in my weekly Farm Share?
A – You will receive an email prior to your weekly Farm Share delivery that will provide you with preparation and storage tips, as well as recipes for those specific vegetables that are in your share that week. In addition, there is also a Menu Planning Guide that is available to help you with utilizing your Farm Share in your meal planning for that week. We also encourage members to participate in our private Sustainable Harvest Farm Facebook cooking group.
Q? - How do I pay for a Farm Share?
A - Our Farm Share member platform, Harvie, is a secured credit card-based portal. Credit cards are our preferred method of payment. However, we do also accept checks mailed to the farm, so if you prefer to pay by other means than credit card, please contact us directly at [email protected] to help you set up your account.
Q? - Do you have a payment plan available?
A - Yes! If you desire not to pay in full (the traditional subscription style Farm Share / CSA model), no problem! Our payment plan asks for 25% down when you sign up and another 25% at the time of your first Farm Share delivery. The remaining 50% of your balance will be deducted from your credit card each week of delivery, so, 50% of your balance will be paid off over the 22-week summer season.
A – Purchasing and participating in a Farm Share program gives you convenient access to locally grown, nutrient rich, farm-fresh vegetables and select fruits. You receive a broad assortment of tasty, seasonal produce for you to enjoy or the opportunity to try new vegetables. Farm Share participation ensures you are buying local and keeping money spent on produce in the area. And they provide you peace of mind in knowing your farmer and where your USDA certified organic produce is grown.
Q? – When does the Farm Share season start and when does it conclude?
A – Typically Farm Shares start delivering in early May and run for 22 weeks so it concludes in October. This timing is highly dependent on the weather and can shift slightly either earlier or later based on the Spring growing season.
Q? – Can someone still join if the Farm Share program if the season has already begun?
A – Yes, but available shares are limited since planning for the season (seed purchases, growing plants and staffing needs) are based on the number of sign ups prior to the start of the planting. Please contact us prior to confirm availability. Pricing is pro-rated based on date of joining.
Q? - Can I cancel my Farm Share (CSA) at any time?
A –A Farm Share is a season-long commitment between the farmer and consumer. During the season, Sustainable Harvest Farm will do our very best to ensure your complete satisfaction. You can choose to cancel your membership at any time by emailing or calling us and we will end your weekly deliveries, however, our standard policy is not to offer a refund. Your payment commitment has gone to purchase seeds and supplies; secure labor; and ensure we have the required equipment to support your 22-week CSA (Farm Share) subscription. In rare circumstances we have made exceptions, please contact us if you are considering cancelling your membership.
Q? - What size Farm Share is best for me?
A – Based on Farm Share customer insights, we typically recommend the following sizes based on household size and eating preferences.
Small Veggie Share - Weekly produce for 1-2 people
Regular Veggie Share - Weekly produce for family of 3-4
X Large Veggie Share - Weekly produce for family of 5+ or a primarily vegetarian family
Q? - What will I get in my weekly Farm Share (CSA)?
Every week you will get a nice variety of farm-fresh produce that is in season. For a listing of the nearly 40 different types of vegetables and select fruits grown at Sustainable Harvest Farm and when they are in season, please click here.
Q? - What should I do regarding my Farm Share if I’m going to be away on vacation?
A – Within your profile, you can select to “hold” your share for that week. The system does not automatically release it the next week so you need to go back into the system and select “release hold” and pick a new date for delivery of that previously held share. Or, you can ask a friend or relative to pick up your share for you that week and let them enjoy some healthy delicious eating!
Q? - Can I have a friend pick up my Farm Share for me?
A – Yes you can. And, you can add your friend into your profile so they too can customize the share for that week. We just ask that you make sure your friend picks up the right share. Each share is individually labeled with the name of the Farm Share member and contains their customized selections.
Q? – How is the Farm Share (CSA) program offered by Sustainable Harvest Farm different than others?
A – We strive to offer you the highest quality of farm-fresh, certified organic vegetables and select fruit. Beyond the produce, we also try to be extremely customer centric in making our Farm Share program flexible, customizable and convenient for you. We are driven to provide the produce you want, when you want it and where you want to pick it up! Healthy eating should be easy! And we back it with a 100% satisfaction guarantee.
Q? – Is there information available to help with the preparation and storage; and recipe ideas for the vegetables coming in my weekly Farm Share?
A – You will receive an email prior to your weekly Farm Share delivery that will provide you with preparation and storage tips, as well as recipes for those specific vegetables that are in your share that week. In addition, there is also a Menu Planning Guide that is available to help you with utilizing your Farm Share in your meal planning for that week. We also encourage members to participate in our private Sustainable Harvest Farm Facebook cooking group.
Q? - How do I pay for a Farm Share?
A - Our Farm Share member platform, Harvie, is a secured credit card-based portal. Credit cards are our preferred method of payment. However, we do also accept checks mailed to the farm, so if you prefer to pay by other means than credit card, please contact us directly at [email protected] to help you set up your account.
Q? - Do you have a payment plan available?
A - Yes! If you desire not to pay in full (the traditional subscription style Farm Share / CSA model), no problem! Our payment plan asks for 25% down when you sign up and another 25% at the time of your first Farm Share delivery. The remaining 50% of your balance will be deducted from your credit card each week of delivery, so, 50% of your balance will be paid off over the 22-week summer season.
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Sustainable Harvest Farm
108 Pistol Creek Rd.
London, KY 40741
859-227-5101 - call or text
[email protected]
108 Pistol Creek Rd.
London, KY 40741
859-227-5101 - call or text
[email protected]
Marketing consultation services by Tundra Fox Marketing, website design by Julie Fritsch Creative.